Employee Privacy Awareness Training That is Relevant and Engaging

Solving Your Privacy Training Challenge

If your organization handles personal information or personal health information, your employees need privacy awareness training. Privacy awareness training is a legal requirement, and is essential to preventing privacy breaches, complaints, privacy commissioner investigations, fines and lawsuits. But finding a solution that meets your compliance needs and effectively mitigates privacy risk while being delivered within budget and on time can be challenging. So many employees are forced to endure privacy training that is boring, dated, and filled with too much irrelevant information. Employees aren’t engaged, they don’t learn, and time and money are wasted. And if you aren’t taking advantage of eLearning delivered online through a learning management system, you will struggle to deploy your training efficiently.

We started Canada Privacy Training to solve these problems by providing organizations with privacy awareness training that is Engaging and Effective, Risk-Focused, Ready-to-go and Custom, and Easy to Administer and Manage.

Why Our Training is Better

  • Our privacy awareness eLearning courses use narration, visuals and relevant examples to engage your employees and effectively convey key concepts, and employees are required to apply their knowledge to realistic scenarios to reinforce their understanding and reduce the risk of privacy breaches. They are delivered online, through our learning management system or yours, making the process convenient and simple for your employees. All courses include closed captioning to ensure accessibility. Click here for a sample

  • With decades of experience as privacy lawyers, teachers and consultants, we understand the risks you face, and the need to explain important concepts and requirements at an appropriate level of detail. This is why our privacy awareness training courses are brief, “risk-based”, and focused on what your employees really need to know to protect your organization by reducing the risk of privacy breaches. Your employees do not need to know about things like the history of privacy law in Canada, or a detailed list of every legal requirement applicable to your organization. But they do need to know things like how to identify personal information, their role and responsibilities for protecting privacy, and how to avoid common privacy breaches.

  • We provide off-the-shelf privacy awareness training courses that are ready to go when you are, courses that are completely customized to your organization’s specific needs, and everything in between. We mange the entire process from scripting to development and delivery, so off-the-shelf courses can be delivered to your employees right away, while our proven process for custom course development is more efficient and cost-effective than you might expect. We provide courses in both English and French.

  • Privacy training often falls to the person responsible for privacy within an organization, such as the Chief Privacy Officer. We understand how busy you are, which is why we are here to help you deliver privacy awareness training efficiently and on budget.  

    • Your LMS or Ours: We can deliver privacy awareness training directly to your employees through our web-based learning management system (LMS), or we can provide you with a .SCORM file for delivery through your own LMS.

    • Facilitator Role: When using our LMS, we provide you with a “facilitator” role that allows you to login and monitor employee progress, track completions and download certificates of completion.

    • Quick Implementation: For courses that require minimum customization, your employees can be trained within as little   as a week.

    • Ongoing Compliance: New employees can be easily trained as they come on board.

  • Employee confidentiality agreements are important to ensuring compliance with privacy policies and procedures and for demonstrating due diligence. We can build a confidentiality agreement into your privacy awareness training so that employees are required to review and accept as a condition of completing the training. This provides a digital record that the agreement has been executed and simplifies this compliance obligation.

Our Courses

The following are some of the eLearning courses we’ve developed. All courses are completely customizable and delivered through your LMS or ours. We can provide courses in English and French, and all narration is close captioned for accessibility.

Private Sector Privacy Legislation

Applicable to all organizations operating in the private sector in Canada, this course covers how to identify personal information, accountability for personal information, primary obligations when processing personal information, and how to identify, prevent and respond to common privacy breaches. This includes organizations subject to the Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act (PIPA), the British Columbia Personal Information Protection Act (PIPA), and Quebec Act respecting the protection of personal information in the private sector. Approximately 25 minutes in length.

Canada’s Anti-Spam Legislation

Applicable to all organizations that engage in email marketing, this course covers the primary requirements under CASL when obtaining consent and sending commercial electronic messages. Approximately 15 minutes in length.

Canadian Radio-television and Telecommunications Commission Unsolicited Telecommunications Rules (UTR)

Applicable to all organizations that engage in telemarketing, this course covers the primary requirements under the UTR, including when the rules apply, when and how to obtain consent, and processing do-not-call requests.

Contact us

Contact us for a full demo of any of our courses, pricing, and to talk about how we can help with your privacy awareness training needs.